Here's a copy of the memo for anyone interested.
Well, GameStop has begun issuing an apology to buyers of Deus Ex: Human Revolution, and some other stuff to attempt to salvage whatever face it has left. An Email was sent to costumers reading:
For your inconvenience, we would like to offer you a free $50 GameStop gift card and a Buy 2 Get 1 Free pre-owned purchase. We want to earn back your trust and confidence in the GameStop experience. Please bring in this email and your store receipt or order confirmation from GameStop.com and present it to a Game Advisor.
It's something, but not really much of an apology for OPENING UP THE BOXES of games before people even bought them to TAKE STUFF OUT.